Mortgage Supervisor

Job description

Date: Oct 3, 2025















Location:

Tortola, VG

















Company: Popular















Workplace Type: On-site















Mortgage Supervisor





















Job Type





Full Time Exempt









General Description





Supervises and coordinates work of the employees as well as processes and operations within a particular unit by performing the following duties.









Essential Duties and Responsibilities





Supervisory Responsibilities:

Directly supervises at least 2 full time employees.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Coach and develop employees.

Foster a spirit of teamwork that allows for disagreement over ideas as well as diversity.









Education





Bachelor's Degree in Business Administration









Experience





At least 3-years related experience.









Other Qualifications





Job Related Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:





+ Analytical Skills- Exhibits one or more of the following:



+ Focus: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments.



+ Analytical: Collects, researches, and complements data; Synthesizes complex or diverse information.



+ Design: Demonstrates attention to detail; Applies design principles; generate creative solutions.



+ Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.







+ Communication Skills- Exhibits the following:



+ Oral Communication: (Spanish and/or English) Speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills.



+ Written Communication: (Spanish and/or English) Writes clearly and informatively; Edits work for spelling and grammar; presents numerical data effectively.



















Region Locations





Tortola, BVI









Work Schedule











Values





1.

Passion for People



3.

Succeed Together



2.

Own Every Moment



4.

Build the Future









Additional Requirements





Knowledge and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





+ Computer Skills- Knowledge of one or more of the following softwares: Word processing, presentations, Spreadsheet, Internet, internal business softwares, other related software.



+ Area of Expertise- According to the job's field, employee / leader must have knowledge of one or more of the following:



+ Commercial/Corporate Banking



+ Finance and Accounting



+ Investments



+ Local and Federal Laws, and Regulations



+ Occupational Health and Safety



+ Retail banking and Financial Services



+ Technology



+ Credit



+ Healthcare



+ Insurance



+ Marketing/Product Management



+ Programming/Language Tools



+ Risk/Compliance



+ Trust



+ Engineering/Architecture



+ Human Resources



+ Legal Knowledge



+ Mortgage



+ Public Relations



+ Sales



+ Wellness







+ Operational/Regulations Processes- Knowledge on budget administration, resources allocation, organization's policies, regulations, objectives, and initiatives according to the job's responsibilities.

ability to establish, conduct and track (audit) operational processes properly, and implement changes.



+ Project Management- Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports.

Must demonstrate leadership, logic, and reasoning skills.



+ Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

the noise level in the work environment is usually moderate.

Stress levels are usually high due to job scope.



+ Physical Demands- The physical demands described here are representative of hose that must be met by an employee to successfully perform the essential functions of this job.

reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, and talk or hear.











Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.







ABOUT US



Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago.

From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.



As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life.

Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.



We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters.

Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances.

By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.



If you have a disability or need more information about requesting an accommodation, please contact us atasesorialaboral@popular.com.This email inbox is monitored for such types of requestsonly.

All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations.

Any other correspondence will not receive a response.







Are you ready for a rewarding career?









Popular is an Equal Opportunity Employer, including Disability/Vets

Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com.

Connect with us!

LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/)







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Required Skill Profession

Other General